Delivering Modern, Innovative, Reliable, and Sustainable IT Solutions

Smart Cities • Parliament Solutions • Enterprise Digital Systems

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AI Goals in Business

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Enhancing
Efficiency

Automate repetitive tasks, streamline workflows, and optimize operations to save time and resources.

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Improving Decision-Making

Leverage data-driven insights and predictive analytics to make smarter, more strategic business decisions.

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Boosting Customer Experience

Personalize interactions, improve engagement, and provide faster, more accurate support.

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Boosting Customer Experience

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Powering Innovation and Efficiency

Titian System Solutions  is a dynamic Malaysian technology company transforming the way governments, cities, and enterprises embrace digital innovation.

Founded in 2017 and headquartered in Cyberjaya, we specialize in smart city solutions, digital parliament platforms, and enterprise systems that drive efficiency, security, and sustainability.

With proven success in national-level projects for Parliament of Malaysia, PLUS Highway, and Putrajaya Smart City, we are committed to delivering world-class solutions that bridge technology with progress — making communities smarter, safer, and future-ready.

Our aim is to  transform the business landscape by enhancing efficiency, improving decision-making, and driving customer engagement. From automating repetitive tasks to analyzing vast amounts of data.

Our vision is to bridge organizations with AI solutions to lead to increased productivity by streamlining workflows, optimizing marketing strategies, and reducing operational costs.

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AI Services for Organizations

AI-Powered Automation

Streamline workflows by automating repetitive tasks such as data entry, scheduling, and customer support, increasing efficiency and reducing costs.

Predictive Analytics

Leverage AI to analyze vast amounts of data, uncover trends, and make data-driven business decisions that drive growth.

AI-Driven Customer

Improve customer service with AI chatbots and virtual assistants that provide instant, 24/7 support and enhance user experiences.

Organizations & AI

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How AI is changing business operations

AI-driven solutions help businesses optimize workflows, personalize customer experiences, and improve decision-making. From marketing automation and AI-powered chatbots to predictive analytics and fraud detection, AI is reshaping industries by reducing costs and increasing productivity.

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Meet Our Team

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Abdul Malek

/ Chief Technology Officer /

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Aimi

/ Chief Financial Officer /

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Muhammad Ibrahim

/ Head of Technology Solutions /

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Muhd Haziman

/ Head of Engineering /

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Key Features of AI for Business

Automation

AI streamlines repetitive tasks, such as data entry, scheduling, and customer interactions, boosting efficiency.

Analytics

AI processes vast amounts of data to uncover trends, forecast future outcomes, and support data-driven decision-making.

Engagement

AI enhances customer experiences by delivering personalized recommendations, targeted marketing campaigns.

Optimization

AI identifies inefficiencies, optimizes resource allocation, and helps businesses cut costs while maintaining high productivity.

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Latest Titian News

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The “Monitoring and Tracking System Rental Service for Nadiputra Buses in Putrajaya (36 Months)” is a comprehensive initiative to enhance the efficiency, safety, and reliability of public bus operations in the city. The project involves deploying rugged tablets with a robust backend system capable of processing and updating bus data at intervals as frequent as every 10 seconds, with storage sustainability for up to three years.

This solution will enable real-time monitoring, tracking, and data management of Nadiputra buses, supporting better fleet oversight, passenger service improvements, and operational transparency throughout the contract period.

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Titian System Solutions is delivering a smart integration project for Bosch Semiconductor in Penang, seamlessly connecting Bosch Building Integration System (BIS) with SAP for advanced attendance tracking and workforce management. Leveraging our in-house middleware and integration engine, this solution ensures secure, real-time data exchange between systems — streamlining operations, boosting efficiency, and setting a benchmark for intelligent enterprise integration.

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AI-Powered Customer Support System

A multinational e-commerce company implemented an AI chatbot to handle customer inquiries, reducing response times by 60% and improving customer satisfaction.

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AI-Driven Marketing Automation

A leading retail brand leveraged AI to automate email marketing, social media scheduling, and personalized recommendations.

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Set Up & Integrate

Connect AI Marketing Assistant with your existing marketing tools, CRM, and analytics platforms.

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Set Up & Integrate

Connect AI Marketing Assistant with your existing marketing tools, CRM, and analytics platforms.

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Set Up & Integrate

Connect AI Marketing Assistant with your existing marketing tools, CRM, and analytics platforms.

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Get consultation or help on any issue

AI identifies inefficiencies, optimizes resource allocation, and helps businesses cut costs while maintaining high productivity.

Titian System Solutions (M) Sdn Bhd (1214794-K)

No. 3-40, Suite 4810, CBD Perdana 2, Jalan Perdana, Cyber 12, 63000 Cyberjaya, Selangor, MY

Telephone: +60 3 8328 0993
E-mail: info@titiansystems.com
Url: titiansystems.com

Get in Touch

Get in touch with us to get more information or to receive assistance from our experts.

AI for Organizations

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